Special Services Division Manager
Alicia is a strong customer advocate and knows firsthand how to deliver the highest levels of service to clients.
Alicia joined Rex Moore in 1998 and currently oversees the operations of the Special Services Division, a division she helped create within the Rex Moore organization. She leads a team of technicians in providing all facilities and maintenance work performed by Rex Moore. Alicia and her team provide services for clients in the Sacramento region and surrounding areas, and the San Francisco Bay Area.
She began her career in the electrical trade in 1996 in San Jose, California with a small electrical firm delivering facilities and maintenance services primarily to clean room environments in semi-conductor companies. After honing her skills in the service levels demanded by clients in the Silicon Valley, she relocated to the Sacramento Region and joined the Rex Moore team.
Alicia seized the opportunity to broaden her background at Rex Moore, initially performing various roles as a team member in the finance, engineering, and marketing departments. She eventually transitioned to the Production Team and served as Project Coordinator for large projects. Alicia later became a full-fledged Project Manager for such projects as the California Environmental Protection Agency and Golden One Data Center.
Alicia embraces the client advocate role and ensures the client’s voice is heard when collaborating with Rex Moore’s design and preconstruction teams. The Rex Moore “client for life” approach relies on Alicia’s knowledge, experience and ability, coupled with her passion for customer satisfaction to achieve that goal.
Alicia holds a bachelor’s degree in Business Administration from San Jose State University with an emphasis in finance. Her activities at work include taking a lead role in corporate event planning and the company’s sponsorships of Make-A-Wish of Northern California and Northern Nevada.
When at home she loves spending time with her family and volunteering with the children and middle school youth ministries at Bayside Church. An avid outdoors person, Alicia also enjoys carving the slopes on a snowboard, hiking and anything outdoors